Verizon开始停售Galaxy Note7  支持退款
Verizon开始停售Galaxy Note7 支持退款
2016-10-10 19:37

美国四大运营商之一的Verizon在今天晚些时候宣布,它们将暂停销售Note7、也不再为顾客更换全新的三星Galaxy Note7手机,若是此前购买了Note7的顾客可以退款/更换其它机型。而在此前的公告中,Verizon表示可以为Note7合约用户更换至其它品牌手机。Verizon并未表示将永久性停售Note7,它们表示在政府调查Note7自燃事件的过程中不会给用户提供新的Note7智能手机。

Verizon的发言人发给The Verge的电子邮件声明:

Samsung is working with the Consumer Product Safety Commission to investigate the safety of replacement Samsung Galaxy Note7 smartphones. While the investigation is underway, Verizon is suspending the exchange of replacement Note7 smartphones. Any Verizon customer concerned about the safety of their replacement Note7 smartphone may take it back to the original point of purchase to exchange it for another smartphone. Verizon online customers may also exchange their replacement Note7 smartphones at Verizon stores.

If you own a Samsung Galaxy Note 7 you should immediately stop using it and return it for a refund — all the major US carriers will exchange the phone, regardless of purchase date. We don’t know why Samsung hasn’t been more forthcoming about what’s going on with these replacement devices, but it doesn’t really matter. Until we get more information, the simplest explanation is the best one: The Samsung Galaxy Note 7 is a fundamentally defective product and it should be pulled from the market without delay.

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莫昌佑
资深编辑
微博:莫昌佑 微信:markjj1415

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